Customer Help Portal
Assign devices to a different category
UVexplorer may assign a device to an incorrect category. If this happens you are able to permanently assign a device to specific category for all future discoveries.
To do this, go to ‘Settings’, ‘User Categories’ and under the “User Defined Categories Map” section, select ‘Add…’:
![](https://www.uvexplorer.com/wp-content/uploads/2024/03/LZNOYB93H6PHWkI7hXyquj2dJQyec4xupg.png)
Select oid, mac, ip or ip-range:
![](https://www.uvexplorer.com/wp-content/uploads/2024/03/bydaw1y1mfXQ-RKW6BuD2fW_MQTfOLv7ig.png)
Enter the ‘Key Value’ and select what category to assign it to:
![](https://www.uvexplorer.com/wp-content/uploads/2024/03/SwjZDGI0D56VpX3wrkuUjhpZyuM9zG-wyQ.png)
You can also include the ‘Vendor’ and ‘Description’ to be assigned to that device permanently.
To remove category assignments, select Delete:
![](https://www.uvexplorer.com/wp-content/uploads/2024/03/LyWWtsJV3cJj6VrvCvX7JBRwSgC89jWT0Q.png)
For more information and assistance, contact our Support Team at Support@UVnets.com.